IMPORTANT — PLEASE READ BEFORE USE
BRONSUN Cream Dye CANNOT be mixed with BRONSUN Gel Dye. These are separate colour systems and should not be combined.
BRONSUN Cream Dye must be mixed with BRONSUN Milk-Cream Developer 3% at a 1:1 ratio

For Eyebrows
1. Cleanse & Prep
Gently cleanse the eyebrow area to remove makeup, oils and other residue. BRONSUN Eyebrow Shampoo can be used for preparation. If additional degreasing is required, use BRONSUN Saline Solution.

2. Mix the Dye
Combine BRONSUN Cream Dye + BRONSUN Milk-Cream Developer 3% in a 1:1 ratio in a non-metallic tint bowl.
Mix thoroughly until you achieve a smooth, creamy and uniform consistency.

3. Apply.
Using a professional brow brush, quickly and evenly apply the prepared mixture following the desired brow shape.
Work the product thoroughly through the hairs, brushing them upward where needed to ensure even coverage. Pay close attention to clean lines and avoid leaving gaps in the application.

4. Process for 10–20 Minutes
Allow the dye to process for 10–20 minutes, depending on the desired colour intensity and the individual characteristics of the client's hair.
Generally, a longer processing time produces a more intense result. Always assess the hair throughout the service, particularly when working with porous, bleached or chemically treated brows.

5. Remove
Once the desired processing time has been reached, gently remove the dye with a damp cotton pad.
Thoroughly rinse the area with water to ensure all remaining dye has been removed.

6. Perfect the Result
If unwanted skin staining occurs, use a small amount of BRONSUN Dye & Tint Remover on a microbrush or cotton swab to carefully correct the area.
Repeat if necessary and thoroughly rinse away any remover residue with water.

For Eyelashes

1. Cleanse & Prep
Remove makeup, oils and impurities from the eye area using an appropriate oil-free cleanser. If needed, degrease the eyelashes with BRONSUN Saline Solution.

2. Mix the Dye
Combine BRONSUN Cream Dye + BRONSUN Milk-Cream Developer 3% in a 1:1 ratio.
Mix thoroughly until smooth and creamy.

3. Apply
With the client's eyes completely closed, carefully apply a dense, even layer of the prepared dye mixture to the eyelashes.

4. Process for 10–15 Minutes
Allow the dye to process for 10–15 minutes.

5. Remove Thoroughly
Remove the dye using a damp cotton pad and thoroughly rinse away all remaining product with water.

The client's eyes should remain closed until the dye has been completely removed.

Pro Tips
- Cream Dye + Milk-Cream Developer 3% = 1:1
- Do not mix Cream Dye with BRONSUN Gel Dye.
- Mix until completely smooth before beginning application.
- Work efficiently to ensure even processing across the entire brow.
- Processing time should be selected according to the client's hair condition and desired intensity.
- Porous, bleached or laminated hair may accept colour differently, so monitor development carefully.
- Use BRONSUN Dye & Tint Remover for precision corrections rather than attempting to remove the entire tint.
- Final results can vary according to natural hair colour, porosity, skin type, processing time and chosen shade.
FOR PROFESSIONAL USE ONLY

Water, Cetearyl Alcohol, Ceteareth-20, Sodium Hydroxide, Sodium Sulfite, Carbomer, Hydrolyzed Silk, Hydrolyzed Keratin, Tocopheryl Acetate, P-Phenylenediamine (+/-), Resorcinol (+/-), P-Aminophenol (+/-), M-Aminophenol (+/-).

Made in Serbia

FREE Shipping on orders over $199 through Van Isle Beauty Co's choice of postal service.

Van Isle Beauty Co. reserves the right to ship orders using the Canadian or United States Postal Service, Canada Post, Purolator, UPS, or FedEx at its discretion. You will receive a shipment confirmation email once your order has been shipped, which will include your tracking number(s). Please note that it may take up to 24 hours for the tracking number to become active.

Once the order has been shipped Van Isle Beauty Co. is not able to cancel or refund orders.  We are not responsible for lost, stolen, or misplaced packages. We print the shipping label exactly as it is entered on the website. If an incorrect shipping address is provided or if no special instructions are provided (e.g., buzzer number), the client is responsible for covering any additional shipping costs. Please make sure to have items delivered to a location where you can personally receive the package.

PROCESSING TIMES

Our orders are shipped out within 12-24 hours on regular business days. Please note that shipping estimates provided only indicate transit days and do not include processing times. However, please be aware that weather conditions or issues with the shipping company may cause delays.

We do not ship on weekends or holidays

SHIPPING COSTS

Shipping charges for your order will be calculated and displayed at checkout. Our shipping carriers automatically calculate shipping charges based on the weight of your package. Please note that shipping times provided are estimates and do not include processing time.

Customs, Duties and Taxes: USA ONLY

We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. If you are unfamiliar with customs fees and charges, please contact your local postal or customs office for more information.

If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs. Customers have up to 90 days from the date of the order to claim their package as lost in order to receive any sort of compensation.

If you wish to order an out-of-stock product, please let us know and we will contact you as soon as it becomes available.

RETURNS + EXCHANGES

At Van Isle Beauty Co., we strive to provide high-quality products and services at reasonable prices, delivered in a timely manner. Due to hygiene reasons, we cannot accept returns on opened products.

Returns and exchanges are accepted within SEVEN (7) days for unopened, sealed, resell-able products. Products without a seal will not be refunded or exchanged to ensure they have not been tampered with. In the event of a refund or exchange, the buyer will be credited the purchase price, minus shipping cost. 

Eg products that can not be exchanged for sanitary circumstances are:

• Professional Beauty supplies like solutions, lash glues or liquids, nail polishes, aftercare products, wax solutions. Basically anything liquid or opened or unsealed boxes.
• skincare, makeup, aftercare products that do not have a seal
• jewellery, intimates or swimsuits
• Professional liquid products for services that do not have a seal

Return shipping labels are not provided by Van Isle Beauty Co., and we recommend using insured and tracked shipping methods. The sender is responsible for all shipping expenses. Exchanged items must be of equal or lesser value; no refunds will be issued.

LOST OR STOLEN PACKAGES

Van Isle Beauty Co. is not responsible for lost or stolen orders. We will open up a missing package investigation with the carrier on your behalf and hopefully they can retrieve your package. We send out our tracking information when the package has been shipped so that you can be available to receive the packages.

CANCELLING AN ORDER 

If you would like to cancel or change an order that you've just placed, please email us at Contact@vanislebeautyco as soon as possible. We will try to accommodate your request; however, orders for items that have already been processed, packaged or shipped cannot be cancelled.

WHOLESALE ORDERS, TRAINING COURSES & SALE ITEMS -

Wholesale Orders are FINAL SALE. 

Training courses cannot be refunded; however, we are willing to reschedule the student for the next course if we are given 2 weeks' notice from the course date if the student cannot attend. If the student cancels within the 2-week period, then a $200 rescheduling fee will be charged to the next course date.

Items that are discontinued or on SALE are also FINAL SALE.

Start a RETURN HERE

Please feel free to reach out to our customer service team if you have any further questions or need assistance with your order.

Note: This is a general shipping and return policy. Please check our website or contact our customer service for the most up-to-date and accurate information regarding shipping and returns.